Privacy Policy
Effective Date: 03/09/2025
Swarajya Construction Pvt. Ltd. (operating under the brand “Constructkaro”)
Swarajya Construction Pvt. Ltd. (“Company,” “we,” “our,” or “us”), operating under the brand Constructkaro, respects your privacy and is committed to protecting the personal information of all Users (Customers) and Vendors (Contractors, Architects, Consultants, Interior Designers, Suppliers).
This Privacy Policy explains how we collect, use, disclose, and protect your information when you access our website, mobile application, or related services (“Platform” or “Services”).
1. Information We Collect
We may collect and process the following categories of information:
- From Users (Customers): Name, contact number, email, address, Aadhaar/PAN (if required), project details, payments.
- From Vendors: Business details, GST/PAN, verification documents, bank details, technical documents.
- Automatically (Both Users & Vendors): IP, device, browser, log data, cookies, analytics.
2. How We Use Your Information
- To create and manage accounts.
- To verify vendors before listing.
- To facilitate project postings and agreements.
- To prepare e-agreements (via e-sign tools).
- To process payments and vendor payouts.
- To monitor project quality and safety.
- To send updates and notifications.
- To comply with legal obligations.
3. Sharing & Disclosure
We do not sell or rent personal data. We may share with:
- Vendors ↔ Customers: Limited information for project execution.
- Third Parties: Payment gateways, hosting, e-signature tools, analytics.
- Authorities: If required by law or court order.
4. Confidentiality Obligations
- Vendors must not bypass Constructkaro to deal directly with customers.
- Customers must not bypass Constructkaro once introduced to vendors.
- Both must maintain confidentiality of project details and documents.
5. Data Security
- Encryption of sensitive data.
- Access control & limited staff handling.
- PCI-DSS compliant payment gateways.
- Regular security audits.
6. Data Retention
- Data retained as long as required by law or service.
- Vendor and project records stored for compliance.
- Data anonymized or securely deleted when no longer needed.
7. User Rights
- Access and review your data.
- Correct inaccuracies.
- Request deletion (if allowed by law).
- Withdraw marketing consent.
8. Cookies Policy
Our platform uses cookies for analytics and personalization. Users may disable cookies in their browser, but some features may not work.
9. Third-Party Links
Our platform may contain links to third-party sites. We are not responsible for their privacy practices.
10. Updates to Policy
This Privacy Policy may be updated from time to time. Users will be notified of changes via email or app. Continued use means acceptance.
11. Grievance Officer
Name: Mrs. Sheetal Agarwal
Email: swarajyaconstruction@outlook.com
Phone: 9326216153
Address: B- G1, Crescent Pearl, Katrang Road, Khopoli, Tal. Khalapur, Dist. Raigad, 410203